If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Shipping charges are non-refundable. Last chance or Clearance items are final sale and cannot be returned or exchanged. Arihant Gems & Jewellery Gift Cards or E-Gift Cards are non-returnable.
Returns by Mail:
- Complete the Return Form above indicating the quantity, item number and reason code for your return(s).
- Securely pack your item(s) along with your Return Form. Attach the included prepaid Fed-Ex shipping label on the outside of the package. If you cannot locate the return form or prepaid label, please contact the Arihant Gems & Jewellery Customer Care Center for further assistance.
- Drop off the package at your nearest Fed-Ex Store, Amazon Store, Lazzada Store, Shopify Store and Alibaba Store, Fed-Ex Authorized Shipping Outlet, or Fed-Ex Customer Center. You will NOT be charged for return shipping.
- If you choose to use your own preferred method of shipping, use one that can be tracked and insured. Arihant Gems & Jewellery cannot reimburse the cost of shipping using this method. Address for returns should be mailed to: Arihant Gems & Jewellery, Victoria BC V8P 2L5, Canada
- Once we receive your return, please allow up to 6 business days for processing.
- All refunds will be issued in the original form of payment. Original shipping charges are not refundable. It can take up to an additional 6 to 8 business days for funds to be credited to your account.
- Find your nearest Arihant Gems & Jewellery store at garnet-world.com.
- Bring the original packing slip or email invoice along with the merchandise you wish to return to the Arihant Gems & Jewellery store.
- Refunds will be processed to the original form of payment. Purchases using PayPal will be issued a gift card.
- We do not accept exchanges by mail. If you require an exchange, please return the items by mail or in-store and purchase your desired item(s).
- You may exchange your item(s) at Arihant Gems & Jewellery branded stores for an item of equal or greater value provided it is available. Original shipping costs are non-refundable and therefore not considered for exchanges.
* Purchases using PayPal will be issued a gift card.